Quality assurance begins in the physicians training

Dr. med. Johannes Müller-Steinmann.

Johannes Müller-Steinmann, MD
Medical Director
Managing Director of Kiel Medical Academy

In my view, focusing on quality assurance in the organization of continuing education is in the nature of things. Our continuing education courses are intended to help physicians and other health care professionals acquire new skills and knowledge. Of course, the training itself must be constantly questioned, updated and improved – only then can it do what it is intended to do.

On the content side, the permanent updating of training courses must be guaranteed. To this end, solid processes of information acquisition and knowledge management must be established. On this basis, each training course is completely revised at regular intervals – but in urgent cases, of course, also on an ad hoc basis.

The organizational side is at least as crucial for customer satisfaction. The most important key to this is feedback. After each training course, we conduct surveys among the participants in order to eliminate weaknesses in the process and service and to obtain suggestions for improvements. These surveys are recorded quantitatively and qualitatively at regular intervals. Our team then conducts an intensive discussion process to determine which improvements would benefit the most training participants. We implement these – and are thus able to continuously improve our training courses for customers.

Career counseling and more:

Dr. Peter Müller, long-time board member of the Medical Management Association, also develops collaborations with other associations, companies and public institutions

Further services for our members

For many years, we have been a member of the umbrella organization of executive associations in Germany – ULA, United Leaders Association.
Our members benefit at the same time from the services of the ULA.

New in the offer:


More info:  https://www.medizin-management-verband.de/en/membership/


Bottleneck chief physician – successful in the „war for talents“:

Employer branding in a digital world

Unoccupied chief resident positions – how is that possible? Extremely high costs for advertisements, headhunters, job portals and employer branding programs: The „war for talents“ has not yet really started and already the cries for help from HR managers are unmistakable.

Are senior physicians no longer interested in a career, are chief physician positions no longer in demand? Or is it because of the way chief physician positions are currently advertised? Do analogue or digital job advertisements or career sites not or no longer meet the needs of potential applicants?

Wolfgang Bachmann, CEO of Jofodo, deals with these two questions in his contribution to the book: „Die Zukunft der Arbeit im Gesundheitswesen“

He and his team conducted a telephone survey of hospital personnel managers to find answers to these questions and compared them to the answers given in interviews with senior, ltd. senior and chief physicians.

Nurses of the future: Intensive analysis and planning phase

In cooperation with experts from the field of international technical cooperation and intercultural training, concrete possibilities for a large-scale project on structured care migration are currently being examined. This includes talks with hospital management and nursing experts as well as soundings in the Philippines and with the responsible German and Philippine authorities.


Professor Dr. med. Dr. rer. pol. Konrad Obermann is in intensive exchange with experts and practitioners.


Included in the membership fee: Employment law advice

Members of the Health Care Executives Association receive advice on all labour law and professional issues. This is included in the membership fee.

Attorney Ludger Ramme, General Manager of the United Leaders Association (ULA) and cooperation partner of the association, explains how members benefit from the offer „legal advice“:



Judgement: Participation in the staff appraisal interview despite inability to work

In principle, an employer may also conduct a staff appraisal interview with an employee during an incapacity to work due to illness, provided that the employer has urgent operational reasons for doing so and the personal appearance of the employee is absolutely necessary. In addition to these requirements, the employee must of course also be able to attend the interview for health reasons. This was decided by the Federal Labour Court.



Temporary transfer of a higher-level job

According to the ruling of the Federal Labour Court (Bundesarbeitsgericht – BAG), employers may assign employees who are employed for an indefinite period of time to higher-value activities for a limited period of time or also change other contractual conditions for a limited period of time.

Managers in particular often take on managerial tasks that are limited in time. Repeated time limits are also permissible.

In the specific case, the employee should always check whether the reasons and standards for this are appropriate and comply with the law on fixed-term contracts.